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Residential Property Services : Covid-19

The measures taken by our Residential Property Team put the health and wellbeing of our clients, our staff and the public first as well as ensuring that we abide by Government regulations and guidelines.  

Our Property Team continues to offer the same high level of support and advice which our clients have come to expect, with calls continuing to be handled personally rather than by use of an automated service. However, some changes to the way we operate and the services we are able to offer are unavoidable.

Prior to a face to face meeting or visiting your property, we are able to ensure that you have all the information and advice you require to help you to make decisions about marketing your property and many of the necessary pre-marketing procedures can be completed in advance. 

We are able to provide you with an indicative market valuation for sale or rent based on information which you give us about your property, our own knowledge of the local property market and our access to sources of relevant information.  We can also offer practical advice in relation to a variety of concerns including decorative work which might be recommended, ‘de-cluttering’, boundary issues, essential repairs or maintenance and the certificates required in order to offer a property for lease.

When visiting your property we have a protocol that we will share with you in advance.  Some of the safeguarding practices we adhere to, and ask you to follow, are detailed below:  

  • Before any visit to your home is arranged, we will ask you some questions regarding your health and Covid-19 status and that of anyone else in your household. It is important that you make a full disclosure of all relevant information for the sake of your own health and safety and that of our team.
  • Where possible, the property should be empty when visits take place. You and any other occupiers should leave the property and wait in the garden or your car if possible. If it is not possible for an occupier to leave the property for the duration of the viewing, they should remain in a room to which viewers and our team member will not be allowed access.
  • Please ensure all internal doors are ajar where possible to avoid the need for physical contact.
  • For your own protection, please ensure that your property is fully cleaned after any visit.
  • Our team member will drive to your property on their own, in their own vehicle.
  • Our team member will have face mask, gloves and shoe covers which they will put on before entering your property.
  • Our team member will avoid touching anything where possible and will carry wipes to wipe down anything they have, unavoidably, touched.
  • Hand sanitiser will be used by our team member before entering and after leaving your property.
  • Viewings : we will restrict the number of people entering your home at any one time and all viewers will also have to comply with our protocol regarding their health, the use of PPE, and of course social distancing.
  • Where possible, paperwork will be scanned and emailed rather than being handed over in person.

These remain difficult times and we all face numerous challenges, but our Property Team remains on hand to provide any support or advice you may require.

For further information, please contact a member of the Residential Property team  

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Get in touch

All of Stronachs’ clients, from multi-national corporations to family businesses, receive a dedicated, expert and personal service. You are never more than a call away from the person you need to speak to most.

OUR OFFICES

ABERDEEN OFFICE
28 Albyn Place, Aberdeen AB10 1YL | +44 1224 845845

DX AB41 ABERDEEN

INVERNESS OFFICE
Camas House, Pavilion 3, Fairways Business Park, Inverness IV2 6AA | +44 1463 713225

DX 521002 INVERNESS3

EMAIL US

info@stronachs.com

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Contact Info

ABERDEEN OFFICE
28 Albyn Place, Aberdeen AB10 1YL
Tel: +44 1224 845845

 

INVERNESS OFFICE
Camas House, Fairways Business Park,
Inverness IV2 6AA
Tel: + 44 1463 713225

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